Lead Technical Programme Manager

Salary: Competitive

Location: Welwyn Garden City / London

United Kingdom

Apply by: 04/11/2024


Lead Technical Programme Manager

Welwyn Garden City / London

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About the role

Lead Technical Programme Managers (TPMs) deliver complex, cross-functional technology programmes that support colleagues and help serve our customers better. They work collaboratively, influence Product, Engineering, Operations, and business colleagues and lead the programme to deliver value quickly and often.

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

  • Deliver complex programmes with multiple business and technical risks that will impact the success of key Tesco business priorities
  • Establish new or improve existing programme delivery methodology to deliver the programme goals
  • Shape programmes with ambiguous scope and uncertain delivery approach
  • Create and track a plan to deliver the programme goals, including the technical implementation plan, ensuring colleagues and stakeholders from across Tesco are kept up to date
  • Provide advice and guidance on programme delivery (line management and mentoring other TPMs and supporting Engineering/Product teams)
  • Understand trade-offs in software delivery using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and solution
  • Able to foresee potential risks and issues, establish a process, facilitate discussion, and manage escalations
  • Am aware and evaluate trends and new concepts in programme and product delivery
  • Able to understand technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plans
  • Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges
  • Collaborate with the Product and Engineering teams to define annual budgetary requirements
  • Build positive relationships with suppliers & external stakeholders to deliver software or professional services, holding them to account on delivery and improvement plans
  • Support vendor selection processes (tendering, agreeing SLAs, warranty periods, outsourcing)
  • Facilitate and support the development of individuals
  • Communicate clear objectives and career path for any direct reports
  • Coach peers and other roles, teaching where required, on methodologies and programme management tools and coach/mentor on leadership
  • Participate in the recruitment process
  • Contribute actively to TPM community

You will need

An ideal candidate must have demonstrated below key skills in their current and past roles:

  • Have a proven record of accomplishment in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies
  • Have experience of building credible relationships and influencing senior management & leadership teams
  • Strong Project, Stakeholder & Programme management skills
  • Strong vendor management and negotiating skills.
  • Exceptional reporting skills for programs and financial forecasting
  • Excellent communication & influencing skills and adoptability to changes

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

  • Annual bonus scheme of up to 20% of base salary
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Private medical insurance
  • 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.

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