Operations Development Manager

Tesco Online is the biggest Online grocer in the UK and one of the largest in the world. Our Fulfilment Operation is fundamental to supporting the success of Online, and a significant lever in achieving our profitability objectives. This role is passionate about the overall development of our Grocery Home Shopping operation. As an Online Development Manager we translate strategy into action, implementing plans thoughtfully and working collaboratively and cross functionally with multiple collaborators. We typically lead multiple projects and try to be a subject matter expert.

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

• Ensuring clear Project definition and scope from the beginning, ensuring the project always remains on track and in scope.
• Prioritising and engaging with relevant subject matter experts, leading and motivating them to contribute to Project delivery.
• Managing risk and issues, setting up and leading a clear governance programme.
• Handling interdependencies and any potential challenges, working with others to deliver the project objectives/scope and for the good of customers, colleagues & planet.
• Crafting a clear implementation programme, working with the people and communications teams as required.
• Supervising progress of delivery and updating collaborators including business leaders on the results.
• Achieving great results by encouraging, engaging and leading others; you make our customers and colleagues feel valued.
• Knowing your stuff, sharing your knowledge and passion, the way you manage makes Tesco a great place to work and shop.
• Taking ownership of processes and systems, making sure they are effective and efficient; you spot issues and swiftly find the best and the simplest solutions.
• Understand the lessons learned, sharing these with collaborators and ensuring continuous improvements on ‘the what’ and ‘the how’ is in place.
• Strong strategy and proposition development as well as analytical skills
• Ability to bridge between strategic thinking and pragmatic implementation

• Great Time Management
• Experience with Budgeting 
• Experience with Agile desirable but not essential

This role is a hybrid working role. It requires three days a week working at our head office in Welwyn Garden City. Does this sound like the sort of role that you would be well suited to? We would love to hear from you!

Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single requirement. At Tesco, we are committed to building a diverse, inclusive and authentic workplace for everyone. So if you’re passionate about this role, but your skills, experience or qualifications don’t match the job description exactly, we would encourage you to apply anyway. You might just be the right person for this role in our team. We would love to hear from you!

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.