Product Manager - Tesco Labs/Innovation

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

At Tesco Labs, we use our passion for innovation, to create new and disruptive retail focussed experiences and products, for Tesco customers and colleagues globally. Our products are typically ‘new to world’ or ‘new to retail’ and we work across the Innovation Horizons, from nearer term opportunities, to testing hypothesis in experimental, breakthrough innovation. We do this with a proud track record.

It really is a role at the cutting edge and no two days are the same. We’re looking for someone with an innovator’s mindset and product management rigour. You’ll need to be comfortable with complexity and ambiguity while moving products forward, often with tight deadlines. A role in the Lab means ‘no blueprints’ ways of working – we’re inventing the new. We’re looking for a real self-starter to discover, define, develop and deliver world class, new to world products.

If that sounds exciting, then we'd love to hear from you!

In this role, you will be driven to deliver innovative products and inspire others to do the same. You’ll be a natural problem solver, who is outcome-oriented, innately curious and an excellent collaborator with strong communication. You will need to balance creativity with being data driven, demonstrating experience of applying robust methodology throughout product discovery and delivery.

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

• Have complete ownership of complex products, involving multiple internal/external stakeholders.
• Formulate and execute the vision, strategy and roadmap for the set of products I manage, aligning this with strategic priorities.
• Accountable for identifying the key measures of success (OKRs) and the resulting performance / adoption of my product(s)
• Quickly build market knowledge and assess new product opportunities.
• Work alongside research, design, analytics, data science and engineering teams to design and develop solutions to solve real business needs.
• Lead discovery workshops, identifying disruptive and creative opportunities for innovation.
• Relentlessly seek to understand the needs and pains of your product users and business stakeholders.
• Prioritise efficiently, decisively resolving trade-offs with peers and senior leaders.
• Communicate clearly, working with the HoP to make tough decisions around the future direction of any given, experiment/proof of concept/trial/product.
• Relentlessly measure and communicate value built to all stakeholders, all the time.
• Plan and co-ordinate significant product efforts that have dependencies on multiple product and engineering teams.
• Identify and drive improvements to the way in which product performance and service levels are measured to ensure product quality, reliability and security. 
• Work as part of a wider product team, with a culture for shared goals, helping where appropriate as the need arises.

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• Effectively worked with senior stakeholders outside of their immediate product team to market the product and gather feedback and new requirements.
• Have proven success in working on unstructured problems, defining hypothesis, creating MVPs, running experiments and analysing results to make data-driven decisions.
• Taken an idea from conception to go-live, through software product development lifecycles, with measurable success across defined outcomes.  
• Good domain expertise in the relevant functional area/a large complex domain.
• A methodical/ analytical approach and great problem-solving skills.
• Attitude and the aptitude to learn new product area/domain quickly.
• Strong decision making and prioritisation skills, especially when multiple trade-offs are involved and faster decisions are required.
• Supplier management and negotiation skills.
• Knowledge of Agile methodologies, writing effective user stories/ acceptance criterions.
• Understanding of User Research/ Design Thinking concepts. 

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Buy holiday salary sacrifice scheme (for salaried roles)
• Private medical insurance
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• The right to request flexible working from your first day with us
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.