Digital Analytics Manager - myProduct

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

The Product Analytics and Experimentation team sits within the Data & Analytics directorate in the Technology department. Our mission is to deliver insightful and actionable data through reporting, analysis, and experimentation; with a focus on establishing best-practice processes and enabling data-driven decision making across all supported product teams. The Tesco Groceries & Clubcard app and store self-checkout tills are among the digital products supported by our team. 

Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We’re driving innovation and transforming our Technology to become the world’s leading e-commerce business.

We need people who share our ambition to deliver for our customers; Passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.

At Tesco, you’ll find a world-class data environment with the Tesco Analytics Platform – all of our analytics, sales and customer data in one place. Our team offers unparalleled opportunities to gain fantastic big data analytics experience while working extremely closely with the key decision-makers in the business.

As the Digital Analytics Manager for myProduct, you will lead a digital analytics team supporting the digital product teams responsible for the myProduct product suite. myProduct is primarily a trading platform enabling Tesco buyers and suppliers to collaborate to bring the right products to our customers, at the right time and place, at the right price. Ensuring our customers can trust each product has been sourced and developed ethically and quality is assured. This role reports into the Head of Product Analytics & Experimentation, and it is part of the Product Analytics & Experimentation leadership team.

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

• Owning relationships with digital product teams, helping them define objectives and key results, analysing product releases, defining, and validating hypothesis, and making product recommendations.
• Supporting senior governance forums which monitor performance against objectives.
• Growing the analytics maturity of the team to deliver cutting edge analytical capabilities.
• Coordinating the application of analysis, design, and modelling techniques to establish, modify or maintain data structures and their associated components.
• Leading by example and demonstrating to others the importance of data security and data quality and the need to ensure these are factored into design from the outset.
• Providing advice and guidance to others, using the data structures and associated components, on how to define and build metrics and hierarchies to support decision-making.
• Advising on the appropriate use of data visualisation for different purposes and contexts to satisfy requirements.
• Providing expert advice and guidance to enable the organisation to get maximum value from its data assets.
• Tailoring and framing communications to meet the needs of the audience.
• Building and developing a team and organising them to deliver maximum value.
• Influencing the strategic vision set by senior management.
• Demonstrating great prioritisation skills and decision-making skills in allocating resources to business priorities.
• Nurturing talent, promoting a culture of learning and development, and enabling inspiring career progression plans.
• Being always inclusive, ensuring everyone feels welcome and can be themselves at work without fear of judgement.
• Following our Business Code of Conduct and always acting with integrity and due diligence.
• This role will best suit a leader who is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first.

You will need to have demonstrated experience of:

• University degree of 2:1 or higher in a quantitative discipline or relevant experience.
• Excellent verbal and written communication skills – you must be able to articulate complex concepts to a diverse audience.
• Either managerial positions in analytics or significant coaching experience.
• Able to build solid working relationships with peers and senior leadership.
• Working effectively with multi-disciplinary teams and understanding how to contribute to all phases of the product development lifecycle.
• Commercial awareness.
• Managing change in a dynamic environment.
• Advanced digital analytics.
• Advanced SQL.
• Advanced data architecture.
• Advanced data visualisation.
• Use of Voice of Customer tools to analyse customer feedback.
• Strong collaboration with experimentation teams.
• Customer segmentation and statistical modelling techniques.
• Thinking at a conceptual level across several platforms and channels.

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Buy holiday salary sacrifice scheme (for salaried roles)
• Private medical insurance
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• The right to request flexible working from your first day with us
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.