Senior UX Designer

Tesco Bengaluru

We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.

At Tesco Business Solutions, we have a mission to simplify, scale & partner to serve our customers, colleagues and suppliers through a best-in-class intelligent Business Services model. We do this by building a world class business services model by executing services model framework right at the heart of everything we do for our worldwide customers. The key objective is to implement and execute service model across all our functions and markets consistently. The ethos of business services is to free-up our colleagues from a regular manual operational work. We use cognitive technology to augment our key decision making. We also built a Continuous Improvement (CI) culture across functions to drive bottom-up business efficiencies by optimising processes. Business services colleagues need to act as a business partner with our group stakeholders to build a collaborative partnership driving continuous improvement across markets and functions to lead the best customer experience by serving our shoppers a little better every day.

At Tesco, inclusion means that Everyone's Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.

Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues, who in turn help to build the success of our business and reflect the diversity of the communities we serve.

Hiring Manager: Kaushal Mishra
Last date of application: 23rd Dec 2024

Important Notice: 

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at recruitment_compliance_india@tesco.com 

Job Summary:
You understand the importance of making cohesive design decisions. You consistently show what good design is at Tesco. You advocate for consistent design experiences. You can tell a compelling story when presenting that experience. This is the point of your career where you will create you most brilliant work: designs that can spark emotion; empathy; and delight; while still solving for real business needs. At this point you require close to zero oversight from a craft perspective; and your manager can start acting more of a coach or mentor.


In this job; I'm accountable for:
Ensure tireless focus on human centered design that always meet our user needs that serve our users a little better every day Be the voice of user experience for people in other disciplines who don’t have as much of an appreciation for the user's needs Be accountable for designs and documentation working to established design rules; patterns; systems; style guides; interaction; accessibility standards & branding guidelines Outline team goals; objectives; expectations for the project & help plan tasks Breakdown briefs and communicate requirements to teams Proactively share and communicate design expertise and knowledge with your peers and teams to improve organisational capability Collaborate with all design & delivery disciplines to create & improve user interfaces & designs that are in-line with our design principles Demonstrate strong written; verbal communication and presentation skills to all levels of seniority and disciplines within the organisation. Liaise with technology and understand the scope of components in existing component libraries; determine fit for purpose and influence stakeholders for improvement. Critique & challenge product roadmaps and upward communication of potential initiatives and opportunities Effectively coordinate; facilitate and lead ceremonies; peer/design reviews and workshops with all design & research teams; business owners and stakeholders Be an advocate for correct use of and contribution to our design system Sign off design deliverables before delivery to engineering Work in partnership with Product Managers; Researchers and Engineering to align design vision and activities with our business goals Continuously seek to improve research; design; and development processes to gain efficiency; remove obstacles; and simplify workflows Provide support & mentorship for junior team members; help to define objectives and help manage professional & personal development Actively engaging and participating in research activities. Making key decisions based on research and understand how this research impacts others Lead by example; demonstrating Tesco values; provide guidance and mentoring to help the team focus on our mission; achieve their best and strive for excellence

Implementation of design systems and interaction design patterns
Interaction design and accessibility principles
Layout and hierarchy
Responsive interface design
Communication skills (presentation and visual information)
Curiosity and Learning
Communication and Influencing
Strategic Thinking and Problem Solving
Data Analytics and Insights
Product Methodologies
Interaction design and prototyping