Senior UX Designer - Fulfilment & Transport - Enterprise

As a Senior UX designer at the UK’s biggest private employer, with 336,000 employees worldwide, you’ll be defining the experiences that help our diverse colleague and supplier base work better. You’ll discover new opportunities, leading the way on intuitive and effortless solutions that improve every stage of a colleague and supplier experience. And you’ll have the opportunity to manage others while growing your own skills.

Collaboration is all important. So, you’ll work with a multidisciplinary team of UX and UI designers, researchers, product managers, data analysts and engineers.

Our colleagues use a wide range of devices, applications, and systems to do their jobs. We work across broad aspects of our business, including distribution, office, and stores. Our teams are global, with many colleagues working in the Republic of Ireland, India and Central Europe.

We have a wide range of design and research specialisms, with our remit covering 270 different role types, across 84 departments and 10 business divisions.
Our current areas of focus are:

• Lifecycle of a product, from development to ranging in stores, and responsible waste of surplus stock
• Stock, service, and security operations within our stores
• Colleague lifecycle, capability and development
• Internal communications and colleague networks

But what ingredients make the perfect candidate?

You have a real curiosity for how things work and a true passion for design, with extensive experience creating user-centred digital experiences.

Complex challenges are a piece of cake. You use your deep knowledge of design-thinking to drive the solutions you create. And you can present your work with confidence to stakeholders at every level of seniority.
​
Your secret ingredient is your passion for understanding people, their motivations, how they behave, and the challenges they face. All of this will help you always do what’s right for our colleagues and suppliers.

• Lead on large and small projects from start to finish, redefining complicated colleague experiences into simple and intuitive solutions.
• Own the end-to-end design process from understanding the problem space and prioritising opportunities, through to exploring potential solutions, prototyping and validating with users.
• Champion human-centered design with your stakeholders and the wider business. Help other disciplines understand the value design can bring to our products.
• Work within and across Agile squads to design, develop and improve the user experience across our digital products.
• Work in partnership with Product Managers to understand and define user problems and to build testable hypotheses that improve the user experience.
• Work with UX researchers to conduct discovery and design validation research with users, including activities such as user interviews, A/B testing, usability testing and surveys.
• Collaborate with different disciplines. You will work closely with UI designers, researchers, engineers, product managers, data analysts, and business stakeholders to explore, build and deliver designs.
• Use quantitative data and partner with the analytics team to inform your work.
• Promote and produce design executions that use inclusive design principles and align with W3C accessibility guidelines.
• Use and promote data-driven decision making within your work, and when measuring the impact of your achievements.
• Facilitate workshops with business stakeholders and user groups.
• With support from UI designers in the team, use Figma and the Digital Design System to create UI designs and prototypes.
• Deliver valuable, high-quality, and consistent work without sacrificing speed by using our Digital Design System and its standardised foundations, components, and patterns.
• Collaborate with the design system team to evolve the design system based on user needs.
• Provide feedback to others in your team to help others improve their impact in their role and on our users.
• Work with the Design Manager to cultivate a positive, supportive, and inclusive team culture.
• Opportunity to line manage other designers and help with their learning and development.

• 5+ years UX design experience.
• A strong portfolio demonstrating experience in design thinking methodologies and expertise across web, responsive and native apps.
• Passion for solving business and user problems while balancing all facets of a user experience, including strategy and research, information architecture, interaction design and accessibility.
• Detailed understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centered design solutions.
• Proficiency with current industry design and collaboration tools such as Figma and Miro.
• Proficiency in interaction design for web (desktop and mobile) and native applications.
• Experience working with design systems.
• Ability to use both quantitative and qualitative insight to inform decision-making.
• Experience of designing with accessibility in mind and meeting WCAG 2.1 level AA.
• Experience at carrying out user research, including interviews, observation, and usability testing.
• Experience collaborating closely with multiple disciplines including product and engineering.
• Strong written, verbal communication and presentation skills to all levels of seniority and subject areas within the organisation.
• Ability to coach, mentor and set standards for ways of working for more junior team members.
• Self-motivated and organised with good time management skills.
• Previous experience in the retail sector or working on enterprise products is an advantage.

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.