Community Engagement Manager - 18 month Fixed Term Contract

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

This role will promote and protect Tesco's local reputation and develop proactive communications plans to engage media and stakeholders across the Central region and Wales. It will drive the community narrative externally, creating opportunities to tell a positive story and demonstrate the impact of the work we do within our local communities. The role will help us build networks that will facilitate positive conversations with key stakeholders including representatives of the retail, property and charity sectors. You will maintain relationships with stores, colleagues and senior management across your coverage areas and work in the field in your area to represent the community team and provide guidance, support, liaise with local groups, projects and charities and seek out opportunities for positive engagement. You will help manage a PR agency team to assist in developing a pipeline of proactive stories, and with our key major charity partners working alongside them to develop campaigns which support the community plan. The role will also ensure our property development programmes are being communicated to the right stakeholders, supporting legal, planning and consultation requirements and communication to trade and property press.

• Acting as a spokesperson and representative for Tesco and helping to deliver the Community element of the Purpose across the Central region and Wales.
• Promoting, defending and advising the business on reputational issues.
• Owning and resolving escalations/correspondence from MPs and senior stakeholders regarding constituency/local matters. Close relationship with the Government Relations team to support.
• Promoting the work of Tesco across the region and bringing our national community/charity initiatives to life for our colleagues and customers.
• Creating targeted and relevant local campaigns and developing greater alignment and management of our core charity partners.
• Delivering a structured plan with clear deliverables to support, communicate these campaigns and advance each of our core community programmes/initiatives.
• Identifying a pipeline of relevant proactive opportunities in media or other channels to widen audience awareness of our community reach, partnerships, investments and role our stores play.
• Developing and managing a communications plan that supports our proposed store growth across the UK and our readiness to acquire new sites.
• Showing and demonstrating where and how your work, communications and story telling has had impact and results and where we could do more through our networks, in key cities, in communities that need more support.

• Media handling and communication and influencing skills
• Strong project management skills
• Knowledge of operational processes
• Excellent time management skills
• Excellent verbal and written communications
• Attention to detail
• Proficient in Excel, Word and Powerpoint
• Crisis management experience
• Media background either in journalism or PR and experience of media handling.
• Public affairs and/or solid political understanding with experience of local planning.
• Excellent writing and communication skills with a blend of proactive, corporate and property, retail and or third sector experience.
• Influencing and collaboration skills including managing external stakeholders.

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We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.