Principal Product Manager - Seller Experience

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

Job Summary

As the Principal Product Manager for Seller Experience, you will work at the heart of the Seller Experience domain, shaping the long-term development roadmap of our retail platform and influence capability growth on Marketplacer - a leading SAAS (Software as a Service) platform.  Using data and insight, you will build the long-term Product strategy and capability sequence to deliver the end-to-end seller experience for Marketplace growth. You will consider the relevant problems and goals that matter most for our Sellers and connect the Seller and Product domain into a common vision that complements and influences the online digital strategy. You will leverage the relevant Tesco retail platforms and existing teams to ensure we enable world class Seller experiences. You will be the main interface with the broader Product, business, and commercial teams, ensuring that the goals and roadmaps are joined up, empowering Product teams to contribute to Marketplace proposition KPIs through scaling Technology with the right underlying capabilities and automation. You will also be accountable for the continuous improvement and evolution of the Product function at Tesco.  Your will contribute as part of the Product leadership team.

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures.

• Drive the Seller experience product vision, strategy, and delivery of complex integration between Seller onboarding, CRM (Customer Relationship Management), seller payouts and commissions, integration with Marketplacer (a third-party Marketplace platform)
• Build the long-term capability sequence for Marketplace and Tesco roadmaps towards common outcomes and timelines.
• Be a thought leader in the Seller Experience and contribute to broader discussions, strategy, and vision for retail platforms at Tesco.
• Foster innovation, scientific discovery, and market analysis with a view of delivering an actionable insight for a long-term development roadmap.
• Work closely with other Product managers, Product teams and business partners, across multiple business units and domains (Online, stores, Finance etc…) to solve seller and business problems, defining and agreeing outcomes and key results.
• Work closely with the relevant engineering and data science teams to deliver maximum business value with least effort, always delivering value in slices.
• Represent the Product organisation in key strategic decisions concerning relevant technology platform and sellers.
• Use your leadership skills to define and influence outcomes both within and outside of the organisation to achieve the best for Tesco customers, colleagues, and sellers.
• Determine and define the right mix of OKRs to judge the efficacy and drive material improvements in optimisation capability, whilst collaborating on the right business KPIs that drive value to Tesco’s P&L
• Make build vs buy decisions in collaboration with senior technology counterparts based on what is best for the Product strategy.
• Inspire, mentor and coach other Product Managers and Teams improving this discipline and capability at Tesco.
• Contribute towards hiring/ building a great pool of Product Managers for my/ other functions.

Experience relevant for this job

• You have effectively managed a complex portfolio of companywide significance, made decisions around strategy for your product portfolio (product mix, new products, retirement of old products) that led to greater customer stratification, improved profitability or lead to cost savings and generated huge business value for the organization.
• You acknowledged as an important thought leader in your domain and can influence and innovate through defined specialisms and proven successes.
• Have proven expertise in seeking out and dealing with ambiguous, unstructured challenges, quick to find opportunities and shape strategies and resources around them as an individual contributor.
• Took multiple ideas (at least one new product/ idea) from conception to go-live, through standard software product development lifecycle and got measurable success across defined OKRs.
• Knowledge and experience of product management best practice and methodologies and strong technical acumen
• Have shown significant improvement in your Product OKRs and helped team set OKRs for new/ other products.
• Effectively worked with senior stakeholders outside of your immediate product team to market the product and gather feedback and new requirements.
• Technically competent to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested.
• Leading complex and iterative product developments requiring close integration of multiple product and engineering teams
• Fostering innovation and driving scientific discovery in parallel to core product development
• Delivering high impact Data Science developments within complex organisations
• Productionizing developments and roll out at scale.
• Have great prioritisation and decision-making skills and have made good decisions/ judgements around business priorities and resource allocation, etc.

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We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 45% of base salary
• Car Cash Allowance
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• Retirement savings plan - save between 6% - 10% and Tesco will contribute 1.5 times this amount
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.