Communications Targeting Executive

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

The Communications Targeting Executive works with our data resources to build and define audiences and data for campaigns, creating customer journeys which are relevant to customer and responsive to their behaviour

• Monitoring and reporting on deployment of customer communications.
• Working alongside stakeholders to ensure KPIs are met and to develop targeting requirements.
• Work with the relevant project teams to define the requirements for data migrations, and development of new capabilities
• Work alongside Campaign Targeting Manager to deliver on new project requirements.
• Managing and fulfilling data selection and analytical requests using our Email Service Provider.
• Ensuring that customer selections are accurate and produced to agreed deadlines, meeting data brief and specifications provided.
• Actively understand the structure of the databases, including inbound data processes, data management considerations, and data extraction/delivery functionality
• Gain an understanding of data volume expectations and trends. Use this knowledge to provide advice and recommendations on customer selections.
• Following our Business Code of Conduct and always acting with integrity & due diligence.

• A positive and constructive attitude, with strong collaboration skills.
• Excellent communication skills, with ability to explain complex data concepts to a non-technical audience.
• Ability to work autonomously.
• Passion for delivering personalised and relevant comms to customers.
• Turn Data into actionable insight
• Nurture meaningful Customer Relationships
• Develop Impactful omni-channel communication
• Campaign analysis
• Audience cementation and targeting

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We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving.  And helps make every day a little better for you and your family.  These include but are not limited to:

• Colleague bonus scheme
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Buy holiday salary sacrifice scheme (for salaried roles)
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• The right to request flexible working from your first day with us
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here 
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.