Technical Programme Manager

Tesco Bengaluru

We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.

At Tesco Business Solutions, we have a mission to simplify, scale & partner to serve our customers, colleagues and suppliers through a best-in-class intelligent Business Services model. We do this by building a world class business services model by executing services model framework right at the heart of everything we do for our worldwide customers. The key objective is to implement and execute service model across all our functions and markets consistently. The ethos of business services is to free-up our colleagues from a regular manual operational work. We use cognitive technology to augment our key decision making. We also built a Continuous Improvement (CI) culture across functions to drive bottom-up business efficiencies by optimising processes. Business services colleagues need to act as a business partner with our group stakeholders to build a collaborative partnership driving continuous improvement across markets and functions to lead the best customer experience by serving our shoppers a little better every day.

At Tesco, inclusion means that Everyone's Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.

Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues, who in turn help to build the success of our business and reflect the diversity of the communities we serve.

Hiring manager: Navdeep Sethi
Last date of application: 10th Nov 2024

Important Notice: 

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at recruitment_compliance_india@tesco.com 

- Deliver programmes with business and/or technical risks
- Optimise or use a standard programme delivery methodology for delivering programme goals (e.g. agile; waterfall; iterative)
- Bring together; coordinate and energise virtual technology teams to deliver programme goals
- Create and track a plan to deliver the programme goals; including the technical implementation plan
- Understand trade-offs and resulting impacts; make impacts visible to Product; Infrastructure or Engineering for the right decision to be made
- Managing dependencies; delivery timelines and implementations plans; using my knowledge of technical architecture
- Appreciating and responding to delivery challenges; using my knowledge of engineering best practices and/or infrastructure implementations
- Understand technology concepts; grasp new ones quickly and appreciate their implications on delivery
- Effectively manage major incidents; ensuring stakeholders are updated with the right information to drive the correct decisions
- Collaborate with the Product and Engineering teams to define annual budgetary requirements
- Build positive relationships with suppliers & external stakeholders to deliver software or professional services
- Coach peers and other roles; teaching where required; on methodologies and programme management tools
- Understand core technology concepts; grasp new ones quickly and appreciate their implications on delivery
- Use technical competence to influence and understand the solution context and approach.
- Understand engineering and infrastructure best practices and practicalities to help resolve delivery challenges
- Understand the technical architecture to be able to foresee the impact on dependencies; delivery timelines and implementation plans
- Proactively keep up to date with relevant technologies and solutions
Key people and teams I work within and outside of Tesco
- Product Managers
- Software and System Engineers
- Colleagues and business stakeholders across Tesco
- Suppliers and 3rd parties
Skills relevant for the job
- Product Management
- Stakeholder Management
- Programme Management
- Communicating & Influencing Skills
Experience relevant for this job
- Have a proven record of accomplishment in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies
- Experience of building credible relationships and influencing management and leadership teams
- Data and Analytic experience

Qualifications
Technical Programme Managers (TPMs) deliver complex; cross-functional technology programmes that support colleagues and help serve our customers better. They work collaboratively; influence Product; Engineering and business colleagues and lead the programme to deliver value quickly and often.
 

Skills relevant for the job
- Product Management
- Stakeholder Management
- Programme Management
- Communicating & Influencing Skills