Phone Shop Assistant

  • Phone Shop Assistant

    Delivering The Future through Connected Technology

    Phone Shop Assistant

Key information

Typical Shifts: Various

Salary Range: Competitive

Locations: Nationwide

Customers are at the heart of everything we do. Working in a Phone Shop, you will be the face of Tesco for our customers, so it is essential that you demonstrate a friendly and flexible approach, to make a real difference to the customers shopping experience.

You'll be surrounded by colleagues who share your passion for technology and delivering great service. It’s the chance to put your abilities to the test, by showing your passion for our products and really giving the customer what they want.

If you have the passion and commitment to succeed, this can be a fantastic career opportunity.

You’ll be someone who can get on with people and work well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service. You will also have a keen interest in technology, and be able to talk knowledgeably about our products and services.

You will also:

  • Be able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers
  • Be able to work hard for customers, your team and your department
  • Be able to prioritise to ensure anything you do is right for our customers
  • Be adaptable and resilient to meet the ever changing demands of our business
  • Be able to follow instructions (either verbal or written)
  • Be reliable and a good timekeeper
  • Be smart and tidy at all times

This is a hands-on job where no two days are the same. You will be working in a fast paced environment, where the customer is at the heart of everything you do. You will be giving great advice to customers to help educate them on our products and services, and ensure they leave with the best product for their needs.

You will:

  • Always put the customer first and consider them in everything you do
  • Get to know your customers and serve them with pride
  • Help to ensure products and services are available for customers at all times
  • Handle all products with care to maintain quality and ensure they reach the customer in the best condition
  • Keep the shop floor and back areas clean and tidy at all times
  • Using the training you receive, follow department routines and processes
  • Follow all company policies and adhere to Health and Safety routines
  • Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments

  • Your Phone Shop Manager
  • Your store management team colleagues
  • Your colleagues
  • Your customers

Excited by the chance to be part of a great team, as well as making a difference? Then this could be the opportunity you’ve been looking for.

If you share our values, and if you have the qualities we’re looking for, then we’d love to hear from you.

To apply for a job with us you have to want to put customers first. You don’t need to have experience or qualifications – just a genuine belief that you can make a difference to the people you’ll be serving every day.

There are some practical things to think about when applying to be a Phone Shop Assistant. You’ll need:

  • To be able to prove your right to work in the UK
  • To live within travelling distance of the store
  • To understand and be available to work your shifts


To apply you’ll need to complete a questionnaire. If you’re successful the next stage is an interview.