IT Project Manager - Infrastructure

Salary: Competitive

Location: Welwyn Garden City

United Kingdom

Apply by: 09/02/2025


IT Project Manager - Infrastructure

Welwyn Garden City

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About the role

The Global Infrastructure Team design, develop and operate the Technology Infrastructure which underpins Tesco’s ability to serve customers and support colleagues. Our responsibilities span technologies across data centres, offices, stores and distribution centres and the global network which connects them. The global team is distributed across the UK, Central Europe, and India. The Infrastructure Delivery Team manages the delivery of Infrastructure changes across Technology. During a year the team works on over 100 different projects (with approx. 40-50 concurrently at any one time). These span across the whole of our businesses from stores, distribution and office. This is a key role which will involve engagement with engineering teams based in the UK, Central Europe, and India as well as a range of stakeholders across all the Tesco Businesses. You will be responsible for delivering the Infrastructure required to support our key technology delivery.

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

You will be responsible for

  • Deliver programmes with business and/or technical risks. Optimise or use a standard programme delivery methodology for delivering programme goals (e.g. agile, waterfall, iterative).
  • Bring together, coordinate and energise virtual technology teams to deliver programme goals.
  • Create and track a plan to deliver the programme goals, including the technical implementation plan.
  • Understand trade-offs and resulting impacts; make impacts visible to Product, Infrastructure or Engineering for the right decision to be made.
  • Managing dependencies, delivery timelines and implementations plans, using your knowledge of technical architecture.
  • Appreciating and responding to delivery challenges, using my knowledge of engineering best practices and/or infrastructure implementations.
  • Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery.
  • Effectively manage major incidents, ensuring stakeholders are updated with the right information to drive the correct decisions.

You will need

  • Have a proven record of accomplishment in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies
  • Have a proven track record of managing concurrent projects with varying priorities and complexities.
  • Have experience of building credible relationships and influencing senior management & leadership teams
  • Strong Project, Stakeholder & Programme management skills
  • Strong vendor management and negotiating skills.
  • Exceptional reporting skills for programs and financial forecasting
  • Excellent communication & influencing skills and adoptability to changes
  • Excellent Risk and Issue Management
  • Accreditation in Project Management (e.g. Prince 2, PMI PMP, MSP) and experienced in ITIL Service Management Framework and Principles

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

  • Annual bonus scheme of up to 20% of base salary
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Private medical insurance
  • 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.

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